Refund policy
Last Updated: 2/01/2026
At ZoneGrip, we stand behind our product and want you to be confident in your purchase.
Returns
You may return your ZoneGrip within 30 days of delivery for a refund of the product purchase price.
To be eligible for a return:
- The item must be in good condition
- All original components must be included
- The product must not show excessive wear or damage
- Proof of purchase is required
Return Shipping
Customers are responsible for all return shipping costs.
We recommend using a trackable shipping service. ZoneGrip is not responsible for lost or damaged return shipments.
Return shipping costs are non-refundable.
Refunds
Once your return is received and inspected, you will be notified of the approval or rejection of your refund.
If approved:
- Refunds will be issued to your original payment method
- Please allow 5–10 business days for processing depending on your bank or credit card provider
Original shipping charges (if applicable) are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at:
info@zonegrip.com
We will make it right.
Return Address
ZoneGrip
941 Hartley Ave.
Salem, OH 44460
United States